Frequently asked questions
Practical information
What are the opening hours of the Experience Center?
- Sundays and mondays we are closed.
- Wednesday until Friday we are open from 1AM – 7PM
- Saturday open from 11AM – 7PM
Can I visit outside of regular opening hours?
Planning an event or outing for a group (>20 persons) is also possible outside regular opening hours. This will always be by arrangement. Please contact us about the possibilities.
Where is the VR Experience Center?
This is our address:
Enversed Experience Center
Veemgebouw (floor 7)
Torenallee 100-02, 5617 BE Eindhoven.
Take note! Entrance at the Veemstraat
Where can I park my car?
There are several parking spots available in Strijp-S within walking distance. Check our Route Parking page for more information.
Can I pay with cash?
We do not accept cash payments at our VR Experience Center. On-site, payment is only possible by card. Pre-payment can be made online via iDeal or other payment methods.
For business bookings, payment by invoice is possible.
Our experiences
We have a wide range of VR experiences in our VR Center. These can also be supplemented with extra facilities and services to fully customize your day.
What is the VR Arena?
Step into a new experience at Enversed! The VR Arena is a larger space that uses VR freeroam techniques. This allows you to play with four people simultaneously in one shared playing field, where you can freely walk, run, and jump. This makes it ideal for more intense experiences, such as our popular zombie shooters.
What is a VR Escape Room?
A VR Escape Room is a virtual adventure where you’ll embark on a mission to escape a situation or solve a mystery. You’ll face a range of puzzles and obstacles.
It’s much like a traditional Escape Room. However, with VR, we redefine the limits of where the Escape Room happens and what you can experience. For instance, in VR you can escape from a massive pyramid – something that would require a real-world trip to Egypt.
What’s a VR Party Bundle?
With our VR Party Bundle, you can enjoy several short VR experiences, known as ‘minigames’ or ‘party games’. A Crew Member will be present to assist you throughout your session. Once you’ve sampled a few VR experiences, they can tailor the program to your group’s preferences.
What is a VR Tournament?
The VR Tournament is the competitive version of our VR Party Bundle. You’ll create teams of up to 6 players and battle each other in a range of party games. Scores are recorded on a big whiteboard, and to finish, everyone comes together for the winners’ announcement.
What is a VR Discovery?
The VR Discovery is a tailored experience for large groups and organizations. You choose your games and schedule. Multiple games are available in all our VR Rooms. You can freely roam our center and join any game you like. This is frequently combined with various add-ons or our corporate packages.
What is a VR Storyline?
In a VR Storyline you play as the main character in an epic campaign filled with action, excitement and adventure. Travel to exotic locations and experience exciting action scenes.
Most Storylines are divided into several episodes, just like a TV series. You can “binge” it in one long play session or you can take it easy and play in multiple sessions. Your progress is saved so you can immediately continue from where you left off.
What can I combine these VR experiences with?
We provide a range of tailored packages perfect for business outings, family or friend get-togethers, children’s parties, and school outings. These packages feature our VR experiences, enhanced with options such as a delightful lunch or a social drink.
In addition, you can use our facilities and services to organize your own (private) event. Together with our development studio, Enversed Studios, we can also offer workshops and lectures for this.
Questions about your booking
What are the costs?
Our current prices are listed on the respective product pages. Some packages or combinations can only be booked through a quotation.
Do you also offer discounts?
Of course! We offer several set combo deals and frequently have temporary offers. Please check the current overview.
Want to stay up-to-date with our offerings? Follow us on Facebook or Instagram!
What about discounts for larger groups?
For large groups (>54 persons) bookings are custom-made based on a quotation. Ideal for companies or schools. Feel free to contact us for pricing information.
And student discounts?
Currently, we do not offer a specific discount for students.
Is there still room to book today?
We’d be happy to check that for you! To get a quick answer, it’s best to call our customer service.
Are we able to change the VR experiences we’ve booked?
It is usually possible to change your booking. Check our terms and conditions for more details
Need assistance with your booking? Do not hesitate to contact our customer service.
Can we play longer if we arrive late?
We request that you arrive 10-15 minutes before your booking for a smooth briefing. Please be aware that your session may be shortened if we have subsequent bookings scheduled.
What if other visitors are under the influence or causing a disturbance?
Crew members are always present in the play areas. If during your booking you notice that visitors are under the influence of alcohol or drugs, or are causing a disturbance in any other way, our crew are authorized to ask these individuals to leave. This is not permitted in our VR Center.
If you experience any disturbance or feel unsafe during your booking, please report it immediately to one of our crew members.
Virtual reality
Virtual Reality (VR) transports you to a different reality, allowing you to do things that would typically be too dangerous or unfeasible. In VR, you’re placed right in your game, experience, or adventure, within a fully digital environment. You can not only look and walk around, but also engage with the surroundings, items, and other players.
How does VR actually work?
We use VR headsets with integrated headphones and two hand controllers to let you experience virtual reality at its best. Our system tracks your movements and converts them into actions in the experience.
Where do I play?
In our VR Center, you play in one of our seven VR Rooms or in our VR Arena.
- Our VR Rooms feature high-end equipment, a comfortable lounge seating area, and viewing screens. You will receive a private VR Room for every pair or you can alternate turns.
- The VR Arena provides a larger play area shared by four players at once. You can freely move around, run, and jump, leading to a more realistic and immersive experience.
I have no experience with games or VR, is it suitable for me?
Experience with games or VR is usually not necessary. Our crew will guide you throughout your booking, so you know exactly how the VR experiences work. If you have questions or get stuck during gameplay, they will be happy to assist you.
Some VR experiences have a higher difficulty level than others. You can find this difficulty level on the respective product pages. Would you like to make sure that an experience is not too difficult or easy for you? Feel free to contact us.
Accessibility
From what age can children play VR?
Virtual Reality is suitable for both young and old. We maintain a minimum age requirement of 8, and certain experiences have specific age restrictions. VR experiences with a more thrilling nature are suitable for those aged 12 and above. Due to their thematic content, our zombie shooters are exclusively for individuals aged 18 and older.
Some games have an official age rating. Since the impressions you get in VR are way more intense, we use this rating as a minimum requirement. Unlike normal games or films, you cannot easily disconnect yourself from too scary or exciting moments.
Can I wear my glasses while using a VR headset?
Usually, yes, as long as your glasses are not too large. Glasses wider than 15 cm or longer than 6 cm are likely not to fit.
I have a physical disability, can I still play VR experiences?
Yes, you can. There are several games suitable for people with physical disabilities. Some games do not require you to walk around or use a controller. For more information, please contact our customer service, we can give you more advice.
I am sensitive to epilepsy, can I still play VR experiences?
The VR experiences in our Experience Center contain many light and sound effects. Therefore, we cannot guarantee that these VR experiences are suitable for visitors with an increased risk of epilepsy.
Will I get dizzy from wearing a VR headset?
Basically, no. We carefully test our VR experiences for user-friendliness and fun. Nauseating games usually don’t make it through the selection process. However, if you are sensitive to moving images or car rides, you may also get dizzy faster in VR.
If you want to experience VR for the first time, we recommend our VR Party Bundle for a great introduction into the VR world.
